Global Measures of Court Performance

نویسنده

  • Ingo Keilitz
چکیده

The International Framework for Court Excellence (IFCE) is a quality management system designed to help courts to improve their performance. Performance measurement and performance management are integral components of the IFCE. This primer for policymakers and practitioners, Global Measures of Court Performance (Global Measures), describes eleven focused, clear, and actionable core court performance measures aligned with the values and areas of court excellence of the IFCE. It deconstructs the key question “How are we performing?” by addressing two enabling questions: What should we measure? How should we measure it?

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تاریخ انتشار 2012